This Privacy Policy ("Policy") describes how Protostripe ("Company," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you visit our website, purchase products, create an account, or otherwise interact with our services. By using our website or services, you consent to the practices described in this Policy. If you do not agree, you must discontinue use of the website and services immediately.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

Account information: Name, email address, password, and any profile details you choose to provide.
Purchase information: Billing address, shipping address, payment card details (processed by our third-party payment processor), order history, and transaction records.
Communications: Messages sent through our contact form, email correspondence, customer support inquiries, and any feedback or reviews you submit.
Newsletter subscriptions: Email address provided for marketing communications.

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

Device and browser information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers.
Usage data: Pages viewed, links clicked, time spent on pages, referring URLs, search queries, and navigation patterns.
Cookies and tracking technologies: We use cookies, web beacons, pixel tags, local storage, and similar technologies to collect information about your browsing activity. See Section 6 for details.
Location data: Approximate geographic location derived from your IP address.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, analytics providers, advertising networks, social media platforms, and public databases. We may combine this information with other data we collect about you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including payment processing, shipping, and delivery notifications.
To create and manage your account and provide customer support.
To communicate with you about orders, account activity, promotional offers, product updates, and other marketing materials.
To personalize your experience, including product recommendations and targeted advertising.
To analyze usage patterns, improve our website and services, and develop new products and features.
To detect, prevent, and address fraud, security incidents, and technical issues.
To enforce our Terms & Conditions and protect our rights, property, and safety.
To comply with legal obligations, respond to legal process, and cooperate with law enforcement.
For any other purpose with your consent or as otherwise permitted by law.

3. How We Share Your Information

We may share your personal information with the following parties:

Service providers: Third-party vendors who assist with payment processing, shipping, email delivery, analytics, hosting, customer support, and marketing. These providers are contractually obligated to use your information only for the services they provide to us.
Business partners: Manufacturing partners, collaborators, and other parties involved in product development.
Advertising and analytics partners: Third parties who help us deliver targeted advertising and analyze website usage, including through cookies and similar technologies.
Legal and regulatory authorities: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Corporate transactions: In connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event, your information may be transferred to the acquiring entity. You acknowledge and agree that such transfers may occur.
With your consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information. However, we may share information with advertising partners in ways that may constitute a "sale" or "sharing" under certain state privacy laws. See Section 8 for your rights.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. In general: account information is retained for the life of your account and for a period of 7 years following account closure; transaction records are retained for a minimum of 7 years; and marketing data is retained until you unsubscribe or request deletion. Even after deletion, residual copies may remain in backup systems for a reasonable period.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot and do not guarantee the absolute security of your information. You acknowledge and accept that you transmit information to us at your own risk.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. These include:

Essential cookies: Required for the website to function properly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
Advertising cookies: Used to deliver relevant advertisements and track campaign performance across websites.
Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

By using our website, you consent to the use of cookies as described herein. You can manage cookie preferences through your browser settings; however, disabling certain cookies may impair website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with third-party sites are governed solely by their terms and policies.

8. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions (such as legal retention requirements or active orders).
Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any marketing email or by contacting us.
Opt-out of sale/sharing: Where applicable under state law, request that we stop selling or sharing your personal information for advertising purposes.
Data portability: Request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us. We may require verification of your identity before processing your request. We will respond to verifiable requests within 45 days, or such other period as required by applicable law. We reserve the right to deny requests where permitted by law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. By using our website and services, you consent to the transfer of your information to such countries. We will take reasonable measures to ensure your information is treated securely and in accordance with this Policy.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time, at our sole discretion. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.